Shipping policy
Shipping Policy
At Nawaiem Cosmetics, we are committed to ensuring that you receive your beauty products in a timely and convenient manner. Our shipping policy is designed to provide you with all the information you need to know about the shipping process:
1. Shipping Destinations: We currently offer shipping within the United Arab Emirates.
2. Shipping Duration:
- Orders are typically processed and shipped within 1-2 business days.
- You can expect to receive your order within 3-5 business days after it has been shipped.
- Please note that delivery times may vary depending on your location and any unforeseen circumstances.
3. Shipping Charges:
- We offer FREE shipping on orders above AED 150 within the UAE.
- For orders below AED 100, a shipping fee of AED 20 will be applied.
4. Order Tracking:
- Once your order is shipped, you will receive a confirmation email with a tracking number.
- You can easily track the status of your shipment through our website.
5. Shipping Carriers:
- We partner with reputable courier services to ensure the safe and timely delivery of your orders.
6. International Shipping:
- At the moment, we do not offer international shipping. Our services are limited to the United Arab Emirates.
7. Delivery Address:
- Please make sure to provide accurate and complete delivery information to avoid any delays or issues with your order.
8. Order Confirmation:
- You will receive an order confirmation email once your purchase is completed. Please review this email to ensure that all details are correct.
9. Delivery Issues:
- If you encounter any problems with your delivery, please contact our customer support team at +971 0524407378 for assistance.
10. Shipping Updates: - We will keep you informed about the status of your shipment, including any delays or changes.
11. Delivery Signature: - Depending on the courier's policies, a signature may be required upon delivery.
12. Holidays and Weekends: - Please note that orders placed on weekends or during public holidays may experience slight delays in processing and delivery.
13. Shipping Restrictions: - Some products may be subject to shipping restrictions due to their nature. Please review individual product pages for any specific shipping information.
Our goal is to provide you with a seamless shopping experience, and we strive to deliver your beauty products to your doorstep as quickly and efficiently as possible. If you have any questions or concerns regarding our shipping policy, please do not hesitate to reach out to our customer support team for assistance. Thank you for choosing Nawaiem Cosmetic
